Summerall Law

Privacy Policy

This Privacy Policy explains how Summerall Law, Professional Corporation (“we”, “us” or “our”), a California professional corporation, collects, uses, discloses, and stores Personal information related to use of our website. We are committed to protecting your privacy. This Privacy Policy details our data practices to support transparency and compliance with applicable privacy laws. For questions, contact us at clienthelper@summeralllaw.com. As a law firm, we may collect personal information that is protected by attorney-client privilege. This Privacy Policy does not apply to information collected in the course of an attorney-client relationship, which is governed by professional responsibility rules and confidentiality obligations, and by any attorney-client agreement you sign, to the extent applicable.

No Attorney-Client Relationship

Contacting us or submitting information through our website does not create an attorney-client relationship or constitute legal advice. An attorney-client relationship is formed only if we agree to represent you and enter into a written engagement agreement, in accordance with the applicable rules of professional responsibility. Because information sent to us through the website may not be treated as confidential or privileged, please avoid sending sensitive or time-sensitive information unless we ask for it. We may use the information you provide to respond to your inquiry and determine whether we can assist you.

Definitions

  • Personal data (also referred to as Personal information): Information that identifies, relates to, or could reasonably be linked with a particular individual.
  • Processing: Any action or operation performed on Personal information, such as collection, storage, use, disclosure, or deletion.
  • Controller (also referred to as Business under certain state laws): The entity that determines the purposes and means of processing personal data.
  • Processor (also referred to as Service Provider or Contractor under certain state laws): A third party that processes personal data on behalf of the Controller for the purposes of this policy, based on documented instructions and without determining the purposes or means of the processing.

The Information We Collect

We collect Personal information to provide and improve our services, tailor your experience, and meet legal or operational needs. Below, we explain the types of information we may collect when you use our website or book an appointment with us, to help you understand how your personal data is used.

The categories of Personal information we may collect when you interact with our website are described below:

Personal information

Information you voluntarily provide to us, including: (a) identifiers such as your name, email address, and telephone number when you submit a contact form, interact with a chatbot, request a consultation, or book an appointment through our website; (b) the contents of communications you send to us, including any free-text information you provide in a contact form, intake form, consultation request, or similar submission; (c) information you provide when you inquire about our services through our website; and (d) any other information you choose to provide to us through our website or other communications.

Identifiers and online identifiers

We may automatically collect certain identifiers and online identifiers when you use our website, including your Internet Protocol (IP) address, device identifiers, browser type and related browser identifiers, and online advertising identifiers and campaign parameters, such as Google click ID (gclid) and UTM parameters.

Internet or other electronic network activity information

We may collect information regarding your interaction with our website, such as the pages you view, the website or source that referred you to our website, general usage patterns, and on-site interactions, including which calls to action you clicked and which booking or consultation type you selected.

Approximate geolocation information

We may collect approximate geolocation information derived from your IP address. On certain pages, we may also use Google Maps or Google Places tools, which may receive address or place lookup information in connection with your use of those features.

How We May Share Information We Collect

We may share information as follows:

Service Providers: We may share Personal information with service providers to perform specific functions on our behalf, such as our intake and case management platforms (including Google LLC, Pipedrive, Windsor.ai, and Zapier), bookkeeping, IT services, and other operational support.

Law Enforcement: We may also disclose your information if requested by law enforcement officials or pursuant to a subpoena, court order, or if otherwise required by law. We also will release personal information if it is necessary to protect our legal rights or to protect others.

Acquisition, Sale of Assets, or Merger: We may share your information if we become involved in a transaction involving the sale of our assets, such as a merger or acquisition, if we are transferred to another company, in the event of a bankruptcy, or as part of any other business transfer. If the surviving entity in such a transaction is not Summerall Law, Professional Corporation, the surviving entity may use your information pursuant to its own privacy policies, which may be different from this Privacy Policy. We will provide you with notice before your personal information becomes subject to a different privacy policy.

The above sharing categories exclude text messaging originator opt-in data and consent. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes, and text messaging originator opt-in data and consent will not be shared with any third parties.

Cookies and Website Analytics

We use third-party analytics tools, including Google Analytics, to help us understand how visitors interact with our website. These tools may use cookies or similar technologies to collect information such as pages visited, time spent on the site, and general location information. The information collected is generally used in aggregate to help us understand how visitors use our website and improve our services. You can learn more about how Google uses data collected from sites that use its services by visiting Google’s privacy disclosures. You can control cookies through your browser settings and can opt out of Google Analytics using Google’s opt-out tools.

Do Not Track

Some browsers offer a “Do Not Track” (DNT) signal. Our website does not currently respond to DNT signals because no common industry standard for DNT has been adopted. Third parties, such as analytics providers, may collect information about your online activities over time and across different websites when you use our website, to the extent described in this Privacy Policy.

How Your Personal Information Is Being Protected

We take reasonable steps designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include a combination of administrative, technical, and organizational safeguards that are appropriate to the nature of the information and the risks involved. Despite these efforts, no method of transmission over the Internet or method of electronic storage is completely secure. Accordingly, we cannot guarantee the absolute security of Personal information.

Data Retention

We retain Personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal and professional obligations, resolve disputes, maintain records, and enforce our agreements.

Your Rights With Regard to Your Personal Information

Depending on where you live, you may have rights regarding your Personal information under applicable state privacy laws. Although we may not be legally required to offer all of these rights, we are committed to honoring reasonable requests. You may contact us to request access to, correction of, or deletion of Personal information you have submitted to us, subject to our legal and professional obligations. We do not sell your Personal information. To exercise a request or ask a privacy question, contact us using the information below.

Service Providers and Vendors

We may disclose Personal information to service providers and vendors only as needed to operate our website and intake systems, provide communications (including email and chatbot), schedule appointments, provide administrative services, maintain security, and comply with law. We do not share, sell, rent, or transfer text messaging originator opt-in data or consent to any third parties or affiliates for marketing or promotional purposes. Our service providers, including our intake and case management platforms, are permitted to use Personal information only as necessary to perform services on our behalf and are contractually obligated to protect it. These providers may also process information under their own terms of service and privacy policies, and we encourage you to review those policies. We are not responsible for the independent privacy or security practices of any third party.

Children’s Privacy

Our website is not directed to children under 16, and we do not knowingly collect Personal information from children under 16. If you believe a child has provided us Personal information, please contact us and we will take reasonable steps to delete it.

Website Accessibility

We are committed to providing a website that is accessible to the widest possible audience, including individuals with disabilities. We continually evaluate and improve the accessibility and usability of our website and strive to apply generally recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG), where reasonably practicable. If you experience difficulty accessing any content, feature, or functionality of our website, or if you have questions or concerns regarding the accessibility of any part of our website, please contact us:

Email: clienthelper@summeralllaw.com

Phone: (415) 944-9406

If you encounter an accessibility barrier while attempting to contact us through this website, please contact us by telephone at (415) 944-9406, and we will be happy to assist you.

Please include the webpage involved, the nature of the accessibility issue, and your preferred method of contact. If requested, we will make reasonable efforts to provide information available on our website in an alternative format or through an alternative communication method. We will also make reasonable efforts to investigate and address reported accessibility concerns promptly.

How to Exercise Your Rights

To make a privacy request, or to withdraw consent where consent has been given, please contact us using the details below. We will respond within a reasonable time, subject to our legal and professional obligations.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post any changes on this page and, if the changes are significant, we will provide a more prominent notice. We encourage you to review this Privacy Policy periodically.

Book